Walking Food Tours’ main activity is the sale of gourmet tours and related products in order to allow local partners to promote the identity of their products and customers to discover and test new products and related products.

The purpose of these Terms and Conditions of Walking Food Tours is to define the rights and obligations of the parties in the context of the sale of the service and products of Walking Food Tours to the Customers of the Website https://walking-food-tours.com
They apply, without restriction or reservation, to all sales of products and services offered by Walking Food Tours on its website https://walking-food-tours.com
Any reservation made on the website https://walking-food-tours.com implies the acceptance of these Terms and Conditions, which the Customer acknowledges having read, understood and accepted in full knowledge of the facts.
These Terms and Conditions are subject to French law and French standards in force.
Walking Food Tours reserves the right to modify these Terms and Conditions at any time, without notice, it being understood that such modifications will be inapplicable to reservations previously accepted and confirmed by the Customer.

1. Services

Laurent Cygler commits himself to carry out the ordered service in the conditions agreed with the customer: route and contents of the visit, dates, schedules, places of appointment, place of end of the service, tariff.
The proposed services concern guided tours.

2. Reservations

When the Customer confirms his reservation by clicking on the icon “Confirm your payment” (hereinafter and above “the reservation”), he is considered to have accepted with full knowledge of the contents and conditions of the reservation in question and in particular the present General Terms and Conditions of Sale, the prices, volumes, characteristics, quantities and delivery times of the products offered for sale and ordered by the Customer.
Walking Food Tours will then confirm this reservation by sending an email to the Customer.

3. Overtime

Overtime not provided for in the order will be charged at 75 € (seventy-five euros) per hour.

4. Payment

All reservations are payable in Euros.
The payment of the service can be done :
– By credit card from https://provence-amazing-tours.com or
https://walking-food-tours.com,
– By Paypal
In order to optimize the security of the transactions, all payments made by credit card on the Walking Food Tours website are made via the secure online payment system called Stripe or via Paypal, which encrypts all data related to orders (including names, addresses and credit card numbers) so that the information provided is protected during transmission.
The Customer warrants to Walking Food Tours that he/she is fully authorized to use the payment card for the payment of his/her reservation and that these payment methods legally provide access to sufficient funds to cover all costs resulting from his/her reservation on the https://walking-food-tours.com website. Walking Food Tours will not be held responsible for any fraudulent use of the payment method used.
Walking Food Tours reserves the right to suspend or cancel any reservation, regardless of its nature and level of execution, in case of non-payment of any amount due by the Customer or in case of a payment incident.
Penalties of an amount equal to the legal interest rate increased by five points are automatically applicable to unpaid amounts at the end of a period of ten days following the scheduled payment date or upon notification of the rejection of bank payment for any other means of payment.
Any new reservation may be suspended in the event of late payment of a previous reservation, notwithstanding the provisions hereof.
It is the Client’s responsibility to save and print his or her payment certificate if he or she wishes to keep the bank details of the transaction.

5. Modification of the service

A modification of the service initially planned can be requested by the customer. This will be the subject of a new estimate which must be approved by the customer. Late modifications will not be the subject of a new estimate, the exchanges of mails will have legal value in the event of litigation. The modifications will be carried out within the limits of Laurent Cygler’s capacities.

6. Transfer of service

A service can be transferred to a third party if Laurent Cygler is informed before the date of the service.
Unless explicitly requested otherwise, Laurent Cygler may entrust or subcontract a service to a colleague if necessary.

7. Prices of services and products on sale on the site

The selling prices of the services and products appearing on the Site are indicated in Euros, all taxes included, it being understood that the products reserved are invoiced at the prices and taxes in force at the time of the reservation.

8. Punctuality

Both parties agree to arrive at the meeting place reminded in the order confirmation 10 (ten) minutes before the beginning of the tour, and to inform promptly in case of delay or last minute change.
Laurent Cygler cannot be held responsible for a reduction of the planned duration of the service in case of delay of the customer and no discount will be granted accordingly.

9. Force majeure

In application of article 1148 of the Civil Code, Laurent Cygler cannot be held responsible for events beyond its control (unexpected illness, changes to the service due to unforeseen circumstances, unexpected closure of a site visited, conditions of comfort of the group (comfort in the vehicle, driver’s conduct, road conditions, lack of parking space, accident, terrorist act, etc.).

10. Responsibility

Laurent Cygler cannot be held responsible for damage or deterioration caused by the client and his group during the service (works and premises of museums, elements of an architectural site, damage caused to a third party, damage caused to oneself, etc.).
Laurent Cygler is insured by ALLIANCE Responsabilité civile professionnelle, 145 avenue Pérouse, 13100 Aix-en-Provence
Walking Food Tours offers a product discovery service, but is in no way the designer or manufacturer of these products. Therefore Walking Food Tours will not be held responsible for any physical and/or immaterial damage that may result from the use of the products present during the gourmet tour, which are distributed under the sole responsibility of their partners, and which are used under the sole responsibility of the Customer.
In case of presence of minors or persons appearing to be minors, Walking Food Tours reserves the right to ask for a valid ID. Under no circumstances will a minor be allowed to take part in an alcohol tasting. Alcohol abuse is dangerous to your health and should be consumed in moderation.

Any complaint that may result from the use of products present during the gourmet tour must be addressed directly to the partner.
The responsibility of Walking Food Tours under the obligations of these Terms and Conditions shall not be engaged in the event that the non-performance of its obligations would be attributable to the fact of a third party even if it is foreseeable, to the fault of the Customer, or to the occurrence of an event of force majeure as defined by the French courts or any other event that was not reasonably under the exclusive control of Walking Food Tours
The information available on the Website is provided “AS IS” without warranty of any kind, either express or implied, including, but not limited to, the completeness, accuracy, timeliness, non-infringement, availability, reliability, or completeness of the information, products, accessories, or services appearing on the Walking Food Tours Website or their suitability for the purpose intended by the Customer. Walking Food Tours shall not be liable for any damages caused to the Customer or any third party as a result of such use.

Walking Food Tours is not responsible for any direct or indirect damage, whether foreseeable or not, caused by the use of the website. In the event that Walking Food Tours is found liable for any damage suffered by the customer and attributable exclusively to the making of a reservation, its liability is limited to the amount of the reservation paid by the customer to Walking Food Tours.
Any claim filed by a user, including any Customer, against Walking Food Tours must be filed within 6 months of the occurrence of the event, subject of the claim.

11. Customer’s Responsibilities

The customer is responsible for the transportation costs to the meeting point. The price includes the tour and the tastings. Tastings will be announced at each stop. The price does not include personal expenses and special requests.
The participant is free to interrupt or leave the tour at any time, he/she will not be entitled to any refund or reduction.
Persons with disabilities are advised to check with Walking Food Tours to ensure that the tour is suitable for their abilities.
In case of dietary restrictions, the customer must inform Walking Food Tours at the time of booking.
In case of damage during a tour, Walking Food Tours reserves the right to claim compensation. The customer must have a liability insurance that can be engaged in case of damage.

12. Characteristics – Compliance

Walking Food Tours may modify at any time the products and services offered for sale on its Website, without prejudice to the reservations made by the Customer.
In accordance with Article L. 111-1 of the Consumer Code, the Customer may, prior to his reservation, take note, on the Website of Walking Food Tours, of the essential characteristics of the services and / or product(s) he wishes to book. The products included in the gourmet tour are not known by the Customer prior to his reservation. The Customer is fully aware of and accepts the characteristics of this service.
The information mentioned on each product page is the one communicated to Walking Food Tours by the partners of these products. Walking Food Tours will not be held responsible for any consequences related to this information. Walking Food Tours will use its best efforts to ensure that the photographic representation of the products or services on the Website is as accurate as possible to the products or services themselves. However, due to the digital presentation of the products or services on the Internet, it is possible that the Customer’s perception of the photographic representation of the products or services does not correspond exactly to the product or service itself, which the Customer acknowledges and agrees.
The products comply with the French legislation in force. The photographs, graphics and descriptions of the products offered for sale are indicative only and are not binding on Walking Food Tours.

13. Availability

The offers presented by Walking Food Tours are valid as long as they are announced on the Site and within the limits of available places.
In case of unavailability of one or more products or services after the reservation is made, the Customer will be notified by e-mail. The amount of the reservation will be recalculated and the Client will be debited with the new amount, less the missing products. If the reservation is completely unavailable, the Customer will be notified by e-mail and will not be charged or will be refunded. In this case, Walking Food Tours will not be held responsible for any prejudice suffered by the Customer, nor will it be liable for any damages.

14. “Data processing and freedom of information

The information and data collected by Walking Food Tours during any reservation of the Customer are necessary for the management of the reservations and the commercial relations.
It may be transmitted to companies that contribute to these relationships such as those responsible for the execution of services and reservations for their management, execution, reservation, processing and payment. This information and data is also kept for security purposes, to comply with legal and regulatory obligations and to allow Walking Food Tours to improve and personalize the services offered and the information sent.
The Customer may receive offers from Walking Food Tours.
Walking Food Tours reserves the right to use the statistics provided through the questionnaires that the Customers will have filled in to improve its service and that of its partners.
In accordance with the French law “Informatique et Libertés”, Customers have the right to access and rectify their personal data. To exercise this right, the Customer should write to contact@walking.food.tours.com.
All persons taking part in the visits agree, unless explicitly requested in writing, to give up their image rights.

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15. Changes to the Terms and Conditions

Walking Food Tours reserves the right to modify and update the Terms and Conditions without prior notice. In order to be informed of these possible modifications, Walking Food Tours advises the Customer, and in general to any user, to reread the Terms and Conditions of the Site regularly. The reservation will be subject to the Terms and Conditions in effect at the time of the reservation.

16. Communication between the Customer and Walking Food Tours

By becoming a user of the website, the Customer acknowledges that the communication between him and Walking Food Tours will be mainly electronic (by email) except in the particular cases presented in these Terms and Conditions or required by law.
In particular, the Customer expressly agrees that invoices will be sent by email.
The Customer contractually acknowledges that the information, notifications and contracts are in full compliance with the regulations in force.
It is understood between the parties that the choice of exchange mode is equivalent to an agreement on proof within the meaning of Article 1316-2 of the Civil Code.

17. General

Partial invalidity
If one or more stipulations of the present GTC are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a competent jurisdiction, the other stipulations will keep all their force and their scope.
Non-waiver
The fact that one of the Parties does not claim from the other Party a breach of any of the obligations referred to in these GTC shall not be interpreted for the future as a waiver of the obligation in question.
Applicable law and jurisdiction
Any dispute relating to the performance or interpretation of these Terms and Conditions shall, depending on the nature of the dispute, be submitted to the competent court of the city of Marseille and be subject to French law.

18. Customer Service

For any specific question you can contact the customer service by mail at the address
contact@walking.food.tours.com or via the contact section.